Frequently Asked Questions

Do you offer samples?

Thank you for your interest in Grandrising Coffee! While we don't offer free samples, we're confident you'll love our premium coffee. All orders are backed by our satisfaction guarantee - if you're not completely happy with your purchase, we'll make it right.

How long does shipping take?

Orders are typically processed within 1-2 business days. Delivery times vary by location, but most domestic orders arrive within 5-10 business days. You'll receive tracking information once your order ships.

What is your return policy?

We want you to love your Grandrising Coffee experience. If you're not satisfied with your purchase, please contact us within 30 days and we'll work with you to make it right.

Where do you ship?

We currently ship within the United States. International shipping may be available in the future - stay tuned!

How should I store my coffee?

For optimal freshness, store your coffee in a cool, dry place away from direct sunlight. Keep it in an airtight container to preserve the flavor and aroma.